Faq

Frequently Asked Questions?

Everything you need to know for a comfortable stay in Chania.

Where are the apartments located?

Our apartments are located in Chania, Crete, within walking distance from the Old Town, local shops, tavernas, and the beach. You will receive detailed directions and check-in instructions once your booking is confirmed.

What time is check-in and check-out?
  • Check-in: from 15:00 (3:00 PM)

  • Check-out: until 11:00 (11:00 AM)
    Early check-in or late check-out may be possible, depending on availability. Please contact us in advance.

Is Wi-Fi available?

Yes, free high-speed Wi-Fi is available in all apartments.

Do you offer airport or port transfers?

Yes, we can arrange private transfers from Chania Airport or Souda Port for an additional fee. Please contact us prior to arrival for details and booking.

Is parking available?

Free public parking is usually available near the property. Paid private parking can also be arranged upon request.

Are pets allowed?

No, pets are not allowed in our hotel to ensure a comfortable stay for all guests. Thank you for your understanding!

How can I make a booking?

You can book directly through our website (apartments-chania.gr) for the best rates and conditions, or contact us via email/phone. Bookings are confirmed after we receive your details and deposit/payment.

What is your cancellation policy?

Cancellation policies depend on the rate selected during booking. Generally:

  • Free cancellation is available up to a certain number of days before arrival.

  • Late cancellations or no-shows may be charged.
    Please check the conditions shown at the time of booking.

Are towels and bed linen provided?

Yes, all apartments are fully equipped with clean towels, bed linen, and basic toiletries. Housekeeping service is also available.

Is there a kitchen in the apartment?

Yes, each apartment has a fully equipped kitchenette or kitchen with cooking facilities, fridge, kettle, and basic utensils.

Do you provide cleaning during the stay?

Yes, regular cleaning and linen/towel changes are included for longer stays. Additional cleaning services can be arranged upon request.

Is the area safe?

Yes, Chania is a very safe city, both during the day and at night. As always, we recommend taking normal precautions with your belongings.

Which languages do you speak?

We speak Greek and English. Some of our staff also speak German.

How can I contact you?

Email: info@apartments-chania.gr

Phone: +30 28210 93373

Or through the contact form on our website.

VIEW MORE

VIEW ALSO at Apartments Chania

Discoverr Other Studios at  Apartments Chania